My customer does not receive the notification emails. : Datedechoix

My customer does not receive the notification emails. Print

Modified on: Wed, 26 Jun, 2024 at 10:55 AM

There are several causes:

- An error in the email account

- The system may have blocked sending to this particular account.

- If it is a parent's account (regarding their children's appointments), check that the notification box is activated.

- If it is a recurring appointment, the sending should be manual.

When you notice that a specific client is not receiving your emails and notifications, you can send us an email to [email protected] and we will be happy to check what is the cause of not receiving your notifications.

Did you find it helpful? Yes No

My customer does not receive the notification emails. Print

Related Articles