There are several causes:

- An error in the email account

- The system may have blocked sending to this particular account.

- If it is a parent's account (regarding their children's appointments), check that the notification box is activated.

- If it is a recurring appointment, the sending should be manual.  


When you notice that a specific client is not receiving your emails and notifications, you can send us an email to support@calendarspots.com and we will be happy to check what is the cause of not receiving your notifications.