My Clients

How can I invite a client to create a profile on my portal
If you have created a customer profile internally and would like to send them an invitation to complete their profile themselves, you can do so in the custo...
Wed, 5 Jun, 2024 at 9:11 AM
I want to download my customer list
To download your customer list with the basic information of each customer (name, last name, email, phone, date of birth among others), you can go to the fo...
Mon, 24 Jun, 2024 at 12:25 PM
My customer does not receive the notification emails.
There are several causes: - An error in the email account - The system may have blocked sending to this particular account. - If it is a parent's acc...
Wed, 26 Jun, 2024 at 10:55 AM
The system does not allow me to use the same email address for two users.
This option can be a problem for accounts in the same family. For this, it is recommended to use the family profiles (in case two or more people want to us...
Tue, 2 Jul, 2024 at 10:26 AM